Paytm Payments Bank announced its Video KYC facility. Customers can now get their full KYC completed anytime between 9 am and 8 pm, through a video call.
Paytm Payments Bank Ltd (PPBL) had announced the launch of its Video KYC facility. Now customers can get their full KYC completed anytime between 9 am and 8 pm, from anywhere through a video call. All that is needed for the KYC is the PAN and Aadhar card. The entire process is completed within minutes. The convenience of video call for full KYC will definitely gonna help customers stay safe within their homes during the ongoing pandemic.
How to avail of Paytm Payments Bank Video KYC Facility?
The process for getting Video KYC completed is simple & seamless. The facility is being offered to a select user base and soon it will be available for all customers, said the company. Customers who have not yet completed their full KYC can open their Paytm app and click on the Video KYC tab to begin the verification process. An executive will be assigned to guide the customer and complete the process.
Satish Kumar Gupta, CEO & Managing Director, Paytm Payments Bank Ltd said, “We have continued with our efforts to bring financial inclusion in our country through innovative use of technology. We are already receiving a lot of interest & inquiries from our users, and are in a process of developing a back-end infrastructure that will enable us to complete up to 15,000 Video KYC requests every day.”
It is the latest among the series of new features that bank has launched to make the banking experience more convenient and accessible for its customers. Apart from this, during the lockdown, it had introduced a ‘Cash at Home’ facility for senior and disabled citizens, which enabled them to raise cash withdrawal requests on their Paytm Payments Bank app and receive the requested amount at home. Earlier this year, the bank also launched a Direct Benefits Transfer (DBT) facility where it allowed customers to raise a request to receive the benefits of over 400 government subsidies directly into their PPBL Savings Account.